Yes, absolutely!
You can collect your online winnings in cash at one of our official GoldenPalace Gaming Halls — quick, safe, and personal.
How it works
Go to your “Cashier” page in your online account.
Select “Cash out in Gaming Hall” as your payout method.
Once your request is processed by our financial department, you’ll receive an email with a unique code.
Visit your preferred GoldenPalace Gaming Hall and present your ID card and the code to the staff.
You’ll receive your winnings in cash, right away.
Processing time
Your request is usually approved within 1–2 working days.
You’ll get the confirmation email as soon as your cash is ready for pickup.
Important to know
You must bring your valid identity card — it’s required to collect your payout.
The name on your account must match your ID.
The pickup code is personal and confidential — don’t share it with anyone.
Fast. Secure. Personal. That’s GoldenPalace.
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