I cannot access the websites

English

Quick checks (most issues are solved here):

1. Is your internet working? Try loading any news site.
   – Optional: run a quick speed test (e.g., fast.com).

2. Use the official address: type goldenpalace.be directly in your address bar (not via old bookmarks).

3. Try a private window: Open an Incognito/Private tab and try again.

4. Switch device/network: Test on your phone (mobile data) or another Wi-Fi/network.

5. Disable blockers/VPN: Turn off VPN, ad-blockers or parental/corporate filters that can block gaming sites.

6. Update or change browser: Update your current browser or try Chrome / Firefox / Edge / Safari.

7. Clear cache & cookies: Then restart the browser and retry.

Still not working? Send us a quick report:
Email support@goldenpalace.be with:

• A screenshot of the error (full screen, include the address bar)

• Date & time of the attempt

• Your device (e.g., iPhone 13 / Windows 11 laptop) and browser + version

• Your internet provider and whether you used Wi-Fi / mobile data / VPN

• The exact page/URL you tried (e.g., goldenpalace.be/login)

We’ll investigate right away and guide you to a fix.

Safety tip: Only use goldenpalace.be. If you receive suspicious links or emails, forward them to security@goldenpalace.be so we can verify.