At GoldenPalace, we want your experience to be safe, simple, and secure.
That’s why we offer itsme®, the official Belgian identification app, to verify your account in just a few clicks.
What is itsme?
itsme® is a trusted digital ID recognised by the Belgian government and the Gaming Commission.
It allows you to safely prove who you are online; without uploading photos or sending documents.
With itsme®, you can:
Verify your identity instantly and securely
Log in without remembering passwords
Sign or approve actions directly from your smartphone
Your data never leaves the secure itsme® environment; even we at GoldenPalace never see your login details.
How to verify your account with itsme®
Click “Verify with itsme®” on the GoldenPalace website or app.
Open the itsme® app on your smartphone.
Confirm the login and follow the on-screen steps.
Once confirmed, your account is usually validated instantly.
It’s the fastest and safest way to start playing responsibly.
Having trouble with itsme®?
Make sure you’ve installed the latest version of the itsme® app.
Check that your mobile number is linked to your itsme® account.
Try restarting your phone and logging in again.
If the problem persists, you can always upload your ID card manually or contact us at support@goldenpalace.be.
Your safety. Your trust. Our priority.
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