A game will not open. What should I do?

Created by Katarina Sonesta, Modified on Wed, 19 Jul, 2023 at 9:55 AM by Antonio Borgatti

If you have issues opening a game, we advise to try with another browser such as Chrome, Mozilla, Firefox or Edge. We would also advice to verify if all programs are up to date, such as ADOBE FLASH PLAYER. To do this, visit the Adobe website: http://get.adobe.com/nl/flashplayer/. 

If you still experience issues, please take a screenshot of the error message you receive and send an email to the support: support@goldenpalace.be 

Make sure to also mention the name of the game and the device you are using to play

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