I have an issue with gambling, what should I do?

Modified on Tue, 14 Oct at 12:31 PM

You’re not alone; and asking this question is already a strong and responsible step.

If you feel that gambling is no longer just entertainment, it’s important to reach out for help.
There are professional and confidential organisations in Belgium that offer free support; you can talk to someone, completely anonymously if you wish.

Visit Gokhulp.be the official Belgian support platform for gambling issues.
They offer:

  • Anonymous chat and phone assistance with trained experts

  • Practical guidance to regain control of your play

  • Support for family and friends affected by gambling

If you’d like, our GoldenPalace support team can also guide you to professional help or assist you in blocking your account safely.
Write to us at support@goldenpalace.be; we’re here to listen, not to judge.


You’re taking the right step; and we’ll take it with you.

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