At GoldenPalace, your safety and well-being always come first.
To protect players and ensure full compliance with Belgian law, we verify every player’s status through EPIS — the Excluded Persons Information System
What is EPIS?
EPIS is Belgium’s official national register of excluded players, managed by the Belgian Gaming Commission.
It lists individuals who:
Have voluntarily chosen to exclude themselves from gaming,
Have been restricted by a court or authority, or
Are temporarily banned from entering casinos, gaming halls, or online gaming sites.
This system ensures that people who need a break from gambling are automatically protected across all licensed gaming operators in Belgium — including GoldenPalace.
Why we check EPIS
By law, every licensed casino and betting site must consult EPIS before granting access to real-money games.
This protects vulnerable players, prevents underage gambling, and ensures responsible gaming for everyone.
When you log in, our system automatically checks — securely and instantly — whether your national registry number appears in the EPIS database.
If you’re listed, access is automatically blocked to respect your exclusion and to protect your well-being.
our privacy and protection
This verification is completely confidential and handled securely.
We never see why someone is on the list — only whether access is allowed or not.
GoldenPalace fully respects these protections, because your safety matters more than the game.
Responsible. Legal. Caring. Always Golden.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article