What should I do if I feel I’m losing control when playing in a Gaming Hall?

Created by Charlotte Colson, Modified on Wed, 15 Oct at 12:47 AM by Charlotte Colson

You’re not alone and asking for help is a strong first step.

If you feel gaming is becoming difficult to manage, you can:

  • Talk to the Gaming Hall manager;our teams are trained to listen and support responsibly.

  • Visit Gokhulp.be or call 0800 35 777 for free, confidential help.

  • Request a self-exclusion from all gaming halls via the Belgian Gaming Commission (EPIS).

At GoldenPalace, we believe in responsible fun, not pressure.
We’ll support any decision you make to protect your wellbeing.

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