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I have been refused access to the Gaming Hall
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I had an issue in the Gaming Hall
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Who can enter a GoldenPalace Gaming Hall?
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Why do I have to show my ID every time?
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What is EPIS and how does it affect my access?
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Are there security cameras in the Gaming Halls?
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Can I ask for personal information about a Gaming Hall employee?
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What should I do if I feel I’m losing control when playing in a Gaming Hall?
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How can I file a formal complaint about a Gaming Hall?