If you don’t log in or play for a long period (usually 12–18 months), your account may become dormant under Belgian regulations.
Don’t worry; we’ll always send you reminders before that happens.
During dormancy:
Your access may be limited for security reasons.
A small inactivity fee can apply (as allowed by law).
Bonuses and rewards may be paused.
To reactivate your account, simply log in again or contact support@goldenpalace.be — we’ll help you restore it in minutes.
Safe accounts. Always under your control.
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