Can I ask for personal information about a Gaming Hall employee?

For privacy and safety reasons, we can never share personal information about our Gaming Hall staff or any GoldenPalace employee.

This includes, but is not limited to:

• Full names, private contact details, or personal social media accounts

• Work schedules or personal availability

• Locations or identifying information beyond professional context

All GoldenPalace employees are bound by strict confidentiality and data protection rules, in line with GDPR and Belgian employment law.
Your questions or feedback are always welcome; simply contact our Customer Service at support@goldenpalace.be, and we’ll make sure your message reaches the right department safely.

Please note:
If you wish to share a compliment, concern, or report related to a specific Gaming Hall or employee, our team will handle it discreetly and professionally, without revealing anyone’s personal data.

Respect, trust, and discretion;  that’s the GoldenPalace way.