Once a bet has been confirmed, it cannot be cancelled or modified.
This rule ensures fairness for all players and complies with Belgian gaming regulations.
However, if your bet qualifies for Cash Out, you can use that feature to close your position early; even before the match ends.
If you believe your bet was placed in error (for example due to a technical issue), please email support@goldenpalace.be with:
Your Bet ID
A description of the issue
A screenshot if possible
Our team will review your case and let you know if an adjustment is possible.
Every bet counts; play smart, play confident.
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